Frequently asked questions

edited January 2018 in Napper
Will your service work with my device?

Our service will work with the majority of the Android device out (4.4+). Your device must be able to support H265 decoding.

If you want to make sure before ordering, feel free to order our trial service to test it out on your device.

Do you offer money back guarantee?

Due to the nature of the service. We do not.

What makes you better than other services out there?

We value our customers, we also provide 100% English customer support in case of any issues.

How much is it?

2 Days trial - $1US
1 Month - $4.5US
1 Year - $35US
3 Years - $90US

Where can I order
Just go on our website http://napper.stream

How fast do you activate?
We activate services around the clock. However, our staff do need rest some time. If you don't get a email for longer than 12 hours. Please send in a support ticket.

How do I use your service?

1: Download and install the apk onto your android from this package -> https://tvpadtalk.ca/discussion/1364/napper-tvpad-4-install-package-download

2: Log into our Client Area -> Dashboard -> Manage (On the hosting service) -> Account Info (right side menu).

You will then find the username. The username is what you need to activate the service

3) Once you entered the username into the app, the next screen is just the captcha. Just enter the numbers you see on the screen into the field.

4) When the service is successfully activated, it is advisable for you to quit the app and start it again. As we have had customers saying it doesn't work properly the first time.

How many device can I use with your service
It is for one device.

I would like to see more channels in the channel listing
You can goto Settings of the app and change the text to a smaller font size. That will allow the display to show more channels when browsing.

Recommended Box to use (Edited by padman): Android 5 + Mali-450MP GPU chipset.
https://tvpadtalk.ca/napper-box1

More questions to be added...

Post edited by padman on
Tagged:
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Comments

  • Hi Napper,
    Is there a list of channels that is current, and what's coming as well?
    Sideloading to FireTV works?
  • @grimmie We don't have list at the moment. But we will compile it shortly.
    If you check padman's demo video, he scroll through all the channels.

    Don't have a FireTV to play with, you can always try installing the apk and run it.
  • ok i will sideload it now and test.
    I suppose VPN not required to use in the US but is it recommended since there are so many channels that are accessible?

    Frankly, I am sold watching the video padman made.
  • padmanpadman Moderator
    Shouldn't need a vpn. I don't believe there's any block on it.
  • edited July 2017
    not the block but concern on legal implications only. can sideload to firetv no problem!!

    @napper
    I am creating my account now on your order page. The fields, are all mandatory? I don't want to put my names or address etc.

    At this time, I put in name, email and password then register, it gets stuck there.
    After I click 'Create Account' then nothing happened.

    napper
    upload image


    By the way, below picture show whats on my TV now.

    napper_firetv
    online free hosting
  • @grimmie You can use any address if you want, we don't keep track of it.
  • bamby8bamby8 Junior Member
    fwiw

    Where can I order
    Just go on our website http://napper.download

    Above link seems to go to a napper storage subscription web page??
  • @grimmie You can use any address if you want, we don't keep track of it.
    I click 'Create Account'
    Nothing happens. Something wrong with the registration site? Or some mandatory fields required?
  • @bamby8 yes, just click on the sign up link and go through there.
  • @bamby8 yes, just click on the sign up link and go through there.
    I did that, just before checkout it requires Create Account, which i click on it, but then nothing happened
  • All fixed!
  • napper_wait
    best free photo hosting


    Yes success, paid already via paypal.

    So now just wait ar? Do I need provide anything to you, like MAC or ID?

    After all this maybe help others to walk through registration
  • @grimmie No need to provide us anything. You should have received the "username" now.
  • Yes I have thanks!
  • Yes I have thanks!
    I also want to purchase a trial, may I ask how is it working?
  • Man go ahead and purchase it. $1. It's really good so far I can browse so many channels, but I am reviewing a bit later and share with all.
  • Man go ahead and purchase it. $1. It's really good so far I can browse so many channels, but I am reviewing a bit later and share with all.
    When you purchased it can you select 2 days, 1 month and 1 year at the checkout, I just hope it does not lag

  • website error 404 in tvpad4 at USA?
  • @iori What do you mean ?
  • Yes I have thanks!
    I also want to purchase a trial, may I ask how is it working?
    I just got the 2-day trial going. Pretty good video quality.
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