Several users are getting one of the following error messages today:
Tvpad is restricted. For more information, please contact the seller
We talked with the factory and this seems to be a general problem affecting several boxes. It first appeared yesterday and they try to fix it today.
Meanwhile you could try restarting the box. If this doesn't help then please contact us via www.cntvpad.com
and give us your MAC code. We'll try to fix it, even if the box is not from us