I am in Ottawa, ON Canada.
My TVPad 4 is 2 years old and it is not working, responding to the remote (with brand new batteries) starting Dec 2015. I technically replaced all cables and wirings connecting to the box. Sometimes it worked when I unplug and plug back in. It is not responding this week at all. It looks like the box is not connected to the TV even though the green light is on. Even the old TVPad3 was showing up once I plug it in!! I contacted cnTVpad - suggested buy a new one! I would NOT.
Any way to fix or suggestions for a different type of box? I am chasing after the TVB series a lot and prefer to have TV channels from Hong Kong.