[TVPad Up]Current TVPad outage status - Oct-25-2015 ~ ongoing

padmanpadman Moderator
edited December 2015 in TVPad / BlueTV
Based on reports, all tvpads (including tvpad4) are affected. This indicates this outage isn't related to the hardware upgrade TVpad forcing on people but rather related to the lawsuits towards tvpad's main company.

Source Court Documents

Users have been reporting changing DNS on the device will work.

Oct, 31, 2015 Update: User's reported updating the fw and app on tvpad 4 will make it work again without changing dns


Nov, 1, 2015 Update:
Confirmed working tvpad2 (m121s, fw 3.94, AEI internet, 146 DNS) after updating DNS, live and 12 hour delay stream.

Nov, 1, 2015 Update: Confirmed working tvpad1 (m121, fw 3.26, Cogeco cable, 146 DNS) after updating DNS, live and 12 hour delay stream.

Nov, 2, 2015 Update: Seems like 146 will work for all TVpads to bring the green man back.

Nov, 3, 2015 Update: Tvpad site is back online.

http://www.mtvpad.cn/

http://www.tvpadfans.cn/forum.php

Nov, 3, 2015 Update: New List of DNS servers

192.231.210.236
146.0.227.36
23.234.51.175
110.34.169.179
49.213.10.163
183.57.43.70

Nov, 3, 2015 Update: 183.57.43.70 confirmed working with TVPad2/3

Nov, 5, 2015 Update: New York user posted they are able to view without changing DNS with TVPad 3

Nov, 5, 2015 Update: The following DNS servers are reporting working: 23.234.51.175, 49.213.10.163

Nov, 7, 2015 Update: For those who want to watch VoD drama while tvpad is down, check out this thread http://tvpadtalk.com/8/383/_up__vchannel_-_android_ios


Nov, 8, 2015 Update:
US
23.234.51.177
110.34.169.179
Australia Region
199.231.210.238
107.151.131.147
Europe
146.0.227.38
49.213.10.163
183.57.43.70
Canada
146.0.227.36 (Work for Toronto)
Others
192.231.210.236
146.0.227.36
23.234.51.175

Nov, 9, 2015 Update: Users are reporting TVPad1 works with auto DNS settings in Canada and Europe

TVPad 2 also working with auto in US.

Nov, 10, 2015 Update: Users reporting US TVPad 1 and 2 now working with 146.0.227.36 and 49.213.10.163

Nov, 12, 2015 Update:: 49.213.10.163 is reported working for many people

Nov, 15, 2015 Update:: User reported the following findings about TVPad 4 http://tvpadtalk.com/3/2/885/re___tvpad_up_current_tvpad_outage_status_-_oct-25-2015___ongoing#msg-885

Nov, 26, 2015 Update:: Users are reporting changing the DNS back to AUTO for TVPad 4 is working for them

Nov, 26, 2015 Update:: New DNS server to use 123.127.108.135

Dec, 11, 2015 Update:: Working Paid DNS solution - http://tvpaddns.com

Dec, 20, 2015 Update:: TVPad 3 is up with manual DNS

Tip from user: The App store is [up] after updating DNS to 146. But backup your apps before factory reset

Confirmed working for TVPad 1 -49.213.10.163

Apps for TVPAD1-3: http://www.appnnn.com/tvpad/

Overview:

Tvpad1: Up after DNS change
Tvpad2: Up after DNS change
Tvpad3: User reported the unit is half functional after using 146 DNS
Tvpad4: Up after fw update

... More info to come
Post edited by padman on
«13456764

Comments

  • takntstaknts Junior Member
    edited November 2015
    Hi,

    Can you share 146 DNS?

    Thank you in advance.
  • andycflee168andycflee168 Junior Member
    edited November 2015
    For TVpad4 where to find the FW?
  • padmanpadman Moderator
    edited November 2015
    Based on what other people reported, you just have to run the system update on the unit. If you aren't getting 5.06 then try doing a factory reset.

    andycflee168 Wrote:
    > For TVpad4 where to find the FW?
  • homeflashhomeflash Junior Member
    edited November 2015
    US District DNS: 23.234.51.175 or 110.34.169.179
    other areas DNS: 199.231.210.236 or 146.0.227.36
  • homeflashhomeflash Junior Member
    edited November 2015
    It is strange that my old tvpad1 has no problem with Chinese video QuickLook and live tvb channels. but the tvpad3 had problem in many application, yet only works on one live application .. Cantonese without changing the dns.

    I guess i will have to rely on other means to watch hong kong/tvb dramas.. from xbmc or android apps. Hotdrama2.app

    Kind of missed the chinese 23 .. ones where I can select and pick videos to watch.. oh well, this day has come, glad I have not upgraded to tvpad4~!
  • padmanpadman Moderator
    edited November 2015
    Supposedly everything should be back online this week. So crossing fingers!

    homeflash Wrote:
    > It is strange that my old tvpad1 has no problem
    > with Chinese video QuickLook and live tvb
    > channels. but the tvpad3 had problem in many
    > application, yet only works on one live
    > application .. Cantonese without changing the
    > dns.
    >
    > I guess i will have to reply other means to watch
    > hong kong/tvb dramas.. from xbmc or android apps.
    > Hotdrama2.app
    >
    > Kind of missed the chinese 23 .. ones where I can
    > select and pick videos to watch.. oh well, this
    > day has come, glad I have not upgraded to tvpad4~!
  • gleeglee Junior Member
    edited November 2015
    Hi there,

    Since 28th October my tvpad4 isn't working, I have done the factory reset, and lost all my apps. Simply my TVpad store is empty. Can someone give me some advise on how to bring back the apps.

    thank you!
  • padmanpadman Moderator
    edited November 2015
    If you change your DNS server of your tvpad to one of the server listed above posted by homeflash, you should be able to get the store back.



    glee Wrote:
    > Hi there,
    >
    > Since 28th October my tvpad4 isn't working, I have
    > done the factory reset, and lost all my apps.
    > Simply my TVpad store is empty. Can someone give
    > me some advise on how to bring back the apps.
    >
    > thank you!
  • homeflashhomeflash Junior Member
    edited November 2015
    www.appnnn.com is still down. Always backup your apps first before factory reset.
  • gleeglee Junior Member
    edited November 2015
    Thank you! it seems I can get apps store back. Tried to download my previous apps, but some of them are unable to open. So, not sure is it problem from my side or TVPAD.
  • padmanpadman Moderator
    edited November 2015
    glad you got it to work, perhaps just wait a few days and see how it goes.

    I'm guessing everything should be back to normal once they are back on their feet.

    glee Wrote:
    > Thank you! it seems I can get apps store back.
    > Tried to download my previous apps, but some of
    > them are unable to open. So, not sure is it
    > problem from my side or TVPAD.
  • dalau2008dalau2008 Junior Member
    edited November 2015
    Does anyone has the DNS 146 not working anymore?
  • carorurucaroruru Junior Member
    edited November 2015
    The 146 DNS doesn't work on my tvpad 1
  • stanlee22stanlee22 Junior Member
    edited November 2015
    All of the DNS posted above are not working for me at this time. Does anyone have a current working DNS for the TVpad4? Thanks.
  • homeflashhomeflash Junior Member
    edited November 2015
    146 stops working.. it works for me for about few minutes..then stopped working... using tvpad3
  • royalewithcheeseroyalewithcheese Junior Member
    edited November 2015
    146 doesn't work for me also when i checked this morning
  • padmanpadman Moderator
    edited November 2015
    Added a new list of DNS servers on the 1st post.
  • puddy01puddy01 Junior Member
    edited November 2015
    I tried changing the DNS listed but i still cannot download tvpad 4 fw. Also gives me an error msg abnormal network. Any ideas?thxs
  • padmanpadman Moderator
    edited November 2015
    What's your current fw ?

    puddy01 Wrote:
    > I tried changing the DNS listed but i still cannot
    > download tvpad 4 fw. Also gives me an error msg
    > abnormal network. Any ideas?thxs
  • puddy01puddy01 Junior Member
    edited November 2015
    Fw 5.054
This discussion has been closed.