Internet Connection Broken Error Message

Today and yesterday, a family member has been getting an error message on startup that says something along the lines of: your internet connection is broken.

She is unable to stream anything, currently.

Has anybody else come across this or a similar problem?

If so, is there a fix?

Using HTV3 model.

Comments

  • padmanpadman Moderator
    Have you try connecting it with a ethernet cable or use the wifi?
  • MmmaruMmmaru Junior Member
    Yes. It shows on opening but then once it's connected to WiFi. It goes away. Have them check their internet.
  • Yes I am getting the same message too. :#
    Today and yesterday, a family member has been getting an error message on startup that says something along the lines of: your internet connection is broken.

    She is unable to stream anything, currently.

    Has anybody else come across this or a similar problem?

    If so, is there a fix?

    Using HTV3 model.
  • Okay, problem solved.

    I think all they had to do was click "OK" when it displays the error message on startup and the internet settings will appear, after which all they had to do was either key in the wireless password or connect via ethernet.

    Seems like it disconnected from ethernet (either on its own or one of them messed with the settings for some reason) and tried to use wireless instead, when it wasn't set up to do so.

    Thanks for the replies.
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