Ubox Gen6 kept crashing watching youtube app

I purchased a Gen6 Unblock Tech box back in 2019 and it was working fine until few months ago, watching tv series in Smart Youtube app kept crashing and causing the box to shut down and re-start. Soon the new UBtv had the same issue, I had to used old UB 影视 app to watch. Last night old UB 影视 app started to crash as well LOL. I contacted customer support and they asked me to 刷机, I'm not sure if I'm capable to do that, just wondering if anyone has same issue like me? Thanks!



  • FIVE354FIVE354 Junior Member

    I think you 'll need to restore the box back to original and reinstall all APPS, you'll OK. Go to the systems, backup and restore, and select factory data restore to completes.

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