Was there an update I'm not aware of? My unblock tech box wouldn't turn on


I got this unblock tech box about two years ago and have been using this since. This model is the PRO I900 from Unblock Technology. I'm based in the US and got this for my parents but I can't seem to get it working. It was working fine yesterday night. They tried to turn it on but the box isn't turning on anymore. I tried unplugging and replugging both the HMDI/power cable, along with another outlet and different tv/monitor but it doesn't turn on. The remote is working fine with the light flickering. But the box isn't lighting up either, but I can feel the box being a little warm like it's on. I'm not sure whether the fuse in the box is out. Help please :(


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