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TvChina Subscription

AzainSmurf
AzainSmurf
Hello,

I just purchased a TvChina subscription through the website for my mom. I was wondering, if anyone knows what to expect next? Do I get an email with a subscription code? Or does it automatically update the app my mom already have? How do I get the app working for her?

Thanks.

Comments

  • cheuk5
    cheuk5
    Senior Member

    Hello,

    I just purchased a TvChina subscription through the website for my mom. I was wondering, if anyone knows what to expect next? Do I get an email with a subscription code? Or does it automatically update the app my mom already have? How do I get the app working for her?

    Thanks.

    Since you are sub they will send you the user name and the password. You have to put that in your Mom's Pad to work.(That mean the account is follow you not marry with your machine)
  • AzainSmurf
    AzainSmurf
    I was also wondering how long it takes for them to send me the username and password? And is it by e-mail or by postal? I tried to look for more info on the website, but it only mentions shipping the media players. Nothing about subscription purchases or instructions, on how to add the subscription to the tvpad. The whole website is just lacking on info.

    Any info would be much appreciated.

    Thanks ????
  • cheuk5
    cheuk5
    Senior Member

    Hello,

    I just purchased a TvChina subscription through the website for my mom. I was wondering, if anyone knows what to expect next? Do I get an email with a subscription code? Or does it automatically update the app my mom already have? How do I get the app working for her?

    Thanks.

    go to shop.51tvpad.com you will find the live chat (depand the working time in China)
  • AzainSmurf
    AzainSmurf
    Is anyone having trouble connecting to TV China? My internet at home is working and other apps on tvpad 4 are working. Not sure what's going on
  • Mmmaru
    Mmmaru
    Junior Member

    Is anyone having trouble connecting to TV China? My internet at home is working and other apps on tvpad 4 are working. Not sure what's going on

    People who has bluetv is also having the same issue. Have you tried contacting support?
  • pappy
    pappy
    Member
    Here too . No connection. In nyc
  • AzainSmurf
    AzainSmurf
    It suddenly came back on. So I didn't need to contact support.
  • pappy
    pappy
    Member
    Back on, my wife is happy.
  • neonlight
    neonlight
    When your subscription about to expire how so you renew with TVChina?
  • AzainSmurf
    AzainSmurf
    neonlight said:

    When your subscription about to expire how so you renew with TVChina?

    Sorry! I’m not sure.
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