Hi all, we are in Canada. My parent TVPad 4 with FW5.066 worked fine for the last 18 months. Yesterday, the pad suddenly turned to android system recovery screen during watching. We tried to do the factory reset and then system reboot but the pad only returns to the recovery screen so many times. The pinhole method for system reboot had also been done but the pad still returned to recovery screen. Your help to recover the pad are much appreciated.