Weird remote problem
Lifeinmont
Junior Member
I have tvpad 4 and I am in USA. I have been having a weird remote problem since the outage. One day, the remote started being not responsive. I have to press a button several times for the remote to respond. And the weird thing is that my TV remote started to show the same symptom. To get both remotes working again, I had to cut off the power to tvpad and wait a few hours. One day I found out when I opened the app ????, and from the moment it showed "restricted zone", both remotes started to act abnormally. So I thought it is probably because the server found out that my tvpad is in USA so it started to send a signal and somehow the signal made my remotes malfunction. And since the TV was connected with tvpad via HDMI, somehow it was affected too.
Later I installed a second router with VPN. It actually solved the problem. My remotes started to work again. But somehow the problem came back after a few days and got worse. Now even I waited for a few hours and turned on tvpad again. The remote isn't working well. And whenever I connect the tvpad to the TV, the TV remote became non-responsive. It is like there is a virus.
Not sure if anyone has the same problem and got it resolved. Any help is appreciated.
Later I installed a second router with VPN. It actually solved the problem. My remotes started to work again. But somehow the problem came back after a few days and got worse. Now even I waited for a few hours and turned on tvpad again. The remote isn't working well. And whenever I connect the tvpad to the TV, the TV remote became non-responsive. It is like there is a virus.
Not sure if anyone has the same problem and got it resolved. Any help is appreciated.
Post edited by Lifeinmont on
Comments
Lifeinmont Wrote:
> I have tvpad 4 and I am in USA. I have been having
> a weird remote problem since the outage. One day,
> the remote started being not responsive. I have to
> press a button several times for the remote to
> respond. And the weird thing is that my TV remote
> started to show the same symptom. To get both
> remotes working again, I had to cut off the power
> to tvpad and wait a few hours. One day I found out
> when I opened the app ????, and from the
> moment it showed "restricted zone", both remotes
> started to act abnormally. So I thought it is
> probably because the server found out that my
> tvpad is in USA so it started to send a signal and
> somehow the signal made my remotes malfunction.
> And since the TV was connected with tvpad via
> HDMI, somehow it was affected too.
>
> Later I installed a second router with VPN. It
> actually solved the problem. My remotes started to
> work again. But somehow the problem came back
> after a few days and got worse. Now even I waited
> for a few hours and turned on tvpad again. The
> remote isn't working well. And whenever I connect
> the tvpad to the TV, the TV remote became
> non-responsive. It is like there is a virus.
>
> Not sure if anyone has the same problem and got it
> resolved. Any help is appreciated.
> Forgot to mention that I did try to replace the
> batteries.
@Lifeinmont, may I suggest to attach a USB mouse to your TVPad, and see if you can use the mouse to invoke any apps.
I can confirm on my TVPad, I can at least click the app icon and invoke all apps.
Also, once app is invoked, I can at least use the point-and-click method, the do basic navigation
Try it, and let us know what you observe
pappy Wrote:
> My tvpad1 remote works better on tvp4 than the
> tvpad4 remote. It's more responsive.