Outage Information for: US TVPad Users

padmanpadman Moderator
edited December 2015 in TVPad / BlueTV
VPN Information Topic: http://tvpadtalk.com/3/109/using_vpn_and_the_dns_on_the_tvpad_4_11_5_2015

Nov-10-2015: User reports

The DNS 49.213.10.163 is back online here in the US.
for the TVPad 1

This is confirmed using TvPad 1 M121S v3.26 in NYC. Manually changed DNS to 49.x.
Most of the apps worked. Still up as of time of writing.

In NYC. Confirm tvpad 1 ???? is working. Let's just hope live feed comes back up.

I have a TVP4 in Massachusetts and cannot view any Hong Kong TVB show at all. I am using the 49.x.x.x DNS setting and can watch most of the China channels. Can someone help me to get this working. I have a friedn who has a TVP3 and using the 49.x.x.x DNS have no problem at all watching the TVN show.

Post edited by padman on
«1345

Comments

  • ringokwan128ringokwan128 Junior Member
    edited November 2015
    Dear Padman:


    Just like all of the current TVpad 4 users in USA, my TVpad 4 has not been working for a few weeks. Can you be kind enough to assist? Thanks a lot.
  • tomato123tomato123 Show Producer
    edited November 2015
    For tvp4, you need to vpn.


    The easist way to enjoy TVPAD4. No DNS change. No extra router needed.

    1)Download ZenMate VPN client for Android
    Download Zenmate VPN Client

    2)Download new banna installer for TVPAD
    Banna Installer

    3)Dump both files to root of your USB drive and insert to back of your TVPAD and install it.

    4)Open zenmate and sign up for 7 days trial. Select Hong Kong Sever and connect.(May need USB mouse to click connect button)

    No need to reboot. Then enjoy full TVPAD function for next 7 days. all apps works!

    ringokwan128 Wrote:
    > Dear Padman:
    >
    >
    > Just like all of the current TVpad 4 users in USA,
    > my TVpad 4 has not been working for a few weeks.
    > Can you be kind enough to assist? Thanks a lot.
  • Sherayne504Sherayne504 Junior Member
    edited November 2015
    Live feed in NYC works now for TVPad 1 on 49
  • golflovergolflover Junior Member
    edited November 2015
    I have a TVPad4. I have run factory reset several times and the version stays in V5.060. When I tried to connected to suggested DNS, I kept on getting error message "Use of TVpad is restricted". Can someone please help ? Thanks in advance.
  • snowrainsnowrain Junior Member
    edited November 2015
    I am a computer idiot. I don't know how to set up VPN. If I am not using VPN, I can only watch the china apps? My mom wants to watch Cantonese only. Please help. I have tvpad 4.
  • padmanpadman Moderator
    edited November 2015
    You probably need to wait until Tvpad fixes this on their end.

    snowrain Wrote:
    > I am a computer idiot. I don't know how to set up
    > VPN. If I am not using VPN, I can only watch the
    > china apps? My mom wants to watch Cantonese only.
    > Please help. I have tvpad 4.
  • kakashiekakashie Junior Member
    edited November 2015
    padman Wrote:
    > You probably need to wait until Tvpad fixes this
    > on their end.
    >
    > snowrain Wrote:
    >
    >
    > > I am a computer idiot. I don't know how to set
    > up
    > > VPN. If I am not using VPN, I can only watch
    > the
    > > china apps? My mom wants to watch Cantonese
    > only.
    > > Please help. I have tvpad 4.


    Will they tho? Tvpad fix on their end?
  • nick1spnick1sp Junior Member
    edited November 2015
    We're at their mercy. It does look like they're SLOWLY bring servers back up. Gotta remember, they were servicing hundreds of thousands of user on hundreds of servers. They probably have at most 100 servers up, Obviously, many will feel the pain. Just give them time and take a chill pill. (I know parents can be harsh and refuse to listen.) but there's temporary workaround available for us. whether you wanna go down that route is up to you.

    kakashie Wrote:
    > padman Wrote:
    >
    >
    > > You probably need to wait until Tvpad fixes
    > this
    > > on their end.
    > >
    > > snowrain Wrote:
    > >
    >
    >
    > >
    > > > I am a computer idiot. I don't know how to
    > set
    > > up
    > > > VPN. If I am not using VPN, I can only watch
    > > the
    > > > china apps? My mom wants to watch Cantonese
    > > only.
    > > > Please help. I have tvpad 4.
    >
    >
    > Will they tho? Tvpad fix on their end?
  • silverstar12silverstar12 Junior Member
    edited November 2015
    Can you tell me what DNS address you use after u setup the Zenmate VPN connection?
  • padmanpadman Moderator
    edited November 2015
    Why won't they? US is their biggest market. Lots of $$$ there.

    kakashie Wrote:
    > padman Wrote:
    >
    >
    > > You probably need to wait until Tvpad fixes
    > this
    > > on their end.
    > >
    > > snowrain Wrote:
    > >
    >
    >
    > >
    > > > I am a computer idiot. I don't know how to
    > set
    > > up
    > > > VPN. If I am not using VPN, I can only watch
    > > the
    > > > china apps? My mom wants to watch Cantonese
    > > only.
    > > > Please help. I have tvpad 4.
    >
    >
    > Will they tho? Tvpad fix on their end?
  • tomato123tomato123 Show Producer
    edited November 2015
    A friend of mine report that 49.213.10.163 DNS works now with TVP4. Probably older firmware 5.054
  • fustratedfustrated TV Nuts
    edited November 2015
    tomato123 Wrote:
    > A friend of mine report that 49.213.10.163 DNS
    > works now with TVP4. Probably older firmware
    > 5.054

    @tomato123: Where is your friend located?
  • tomato123tomato123 Show Producer
    edited November 2015
    NY

    fustrated Wrote:
    > tomato123 Wrote:
    >
    >
    > > A friend of mine report that 49.213.10.163 DNS
    > > works now with TVP4. Probably older firmware
    > > 5.054
    >
    > @tomato123: Where is your friend located?
  • pookeybeepookeybee Junior Member
    edited November 2015
    Hello,

    I tried the Zenmate VPN route to see how it works and didn't have much luck with HKTV and others on DNS 49.... So I tried to change the DNS to auto. After I did this, my ethernet connection is toast. I now only get no network connection. Is there a way to fix this?
  • tomato123tomato123 Show Producer
    edited November 2015
    Need factory reset and re-install all apps by bananas installer for the no network problem.

    When I use Zenmate, there's no need to change DNS. I just leave it auto.

    pookeybee Wrote:
    > Hello,
    >
    > I tried the Zenmate VPN route to see how it works
    > and didn't have much luck with HKTV and others on
    > DNS 49.... So I tried to change the DNS to auto.
    > After I did this, my ethernet connection is toast.
    > I now only get no network connection. Is there a
    > way to fix this?
  • pookeybeepookeybee Junior Member
    edited November 2015
    tomato123 Wrote:
    > Need factory reset and re-install all apps by
    > bananas installer for the no network problem.
    >
    > When I use Zenmate, there's no need to change DNS.
    > I just leave it auto.
    >

    Is there any other way to fix without factory reset? I do not want to have to upgrade my fw to 5.06.
  • tomato123tomato123 Show Producer
    edited November 2015
    I don't know other method to get back the network.

    Don't think factory reset will upgrade the fw unless you manually install the updated fw.

    Reset it (still with old firmware and don't upgrade). Then install just APK back with bananas installer. I think it should work.



    pookeybee Wrote:
    > tomato123 Wrote:
    >
    >
    > > Need factory reset and re-install all apps by
    > > bananas installer for the no network problem.
    > >
    > > When I use Zenmate, there's no need to change
    > DNS.
    > > I just leave it auto.
    > >
    >
    > Is there any other way to fix without factory
    > reset? I do not want to have to upgrade my fw to
    > 5.06.
  • yohahooyohahoo Junior Member
    edited November 2015
    I am from the Los Angeles area. I just changed my DNS to 49.213.10.163 with my TVPad 3 and almost all the TVB apps are working.
  • tomato123tomato123 Show Producer
    edited November 2015
    For those who updated to 5.06 FW in USA:

    Temporary_jailbreak_solution_for_usa_user_who_updated_to_5_06_fw
  • liar008liar008 Junior Member
    edited November 2015
    I have a tvpad, M121S, tvpad version is 3.26, model M121S_3311_G10S2, I tried inputting the different DNS, but when i click to apply i have a error message that says "Failed to Set Cable Network" anybody know what I'm doing wrong? thanks
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